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Product sensestandard
Design a museum experience for children under ten.
How to approach it
Ask what the museum wants from the visit: learning, repeat visits or family memberships. Then design for the child and the adult with them.
How a strong answer opens
“I'd like to know what the museum wants from these visits: learning, repeat visits or memberships. And I'll design for two people at once, the child and the tired adult with them.”
Outline of a strong answer
Try answering out loud for a few minutes before you open this.
- Clarify museum type, goal and age range
- Name two users: the child and the accompanying adult
- Pain points: short attention span, do-not-touch rules, tired parents, hard navigation
- Generate ideas: quest trails, touchable replicas, short audio stories, rest zones
- Prioritize ideas that work for both child and adult
- Measure time in exhibits, repeat visits and membership sign-ups
Where this question usually goes wrong
Designing only for the child and forgetting that the adult decides whether the family stays, comes back or buys a membership.
Learn the method
Generate solutions worth discussing in Module 1, Product sense and design.
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