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Metricsstandard

Engineering can either cut app load time in half or build the top-requested feature this quarter. How do you choose?

How to approach it

Estimate the impact of each on the same metric, so you are comparing like with like rather than gut feel.

How a strong answer opens

“To compare these fairly, I'd estimate both on the same metric, probably retention, using past data for speed and request data for the feature.”

Outline of a strong answer

Try answering out loud for a few minutes before you open this.

  1. Pick a common goal metric, such as retention
  2. Estimate impact of faster load time using past data
  3. Estimate impact of the feature: who asked, how many, how often
  4. Compare cost, risk and time to value
  5. Consider whether one can be split into smaller parts
  6. Make the call and say what would change your mind

Where this question usually goes wrong

Choosing by gut feel or by whoever asks loudest instead of estimating both options' impact on one common metric.

Learn the method

Making trade-off decisions in Module 2, Metrics and execution.

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