In this module9 lessons
Metrics for AI products
Pick a metric set for any AI feature across outcome, interaction, cost, speed and safety, and spot the AI metrics that mislead.
6 min readFull kit
Once an AI feature has real users, the Proof gate shifts from evals to metrics. The usual rules from Choosing a north-star metric still apply: tie the metric to user value, pair it with guardrails, break it into parts. But AI products add new metrics, and several of them mislead in ways that trip up even experienced PMs.
This lesson gives you a five-layer metric set you can build for any AI feature in about two minutes, then the traps that separate a strong answer from a checklist.
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