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Behavioralstandard
Describe a time you used data to change someone's mind.
How to approach it
Pick a case where the data contradicted a strongly held belief, and show how you made it easy for the other person to change course without losing face.
How a strong answer opens
“Our head of marketing believed free trials brought in our best customers. I pulled a year of data showing the opposite, and shared it with her privately before it went near a meeting.”
Outline of a strong answer
Try answering out loud for a few minutes before you open this.
- The belief and who held it
- Why you doubted it
- The data you pulled and how you checked it was sound
- How you presented it, ideally privately first
- What changed in the decision
- The result after the change
Where this question usually goes wrong
Describing how you proved someone wrong in public, which suggests you win arguments rather than change minds.
Learn the method
Model answers 1 to 10 in Module 4, Behavioral and leadership.
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