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Product sensestandard
How would you improve Netflix for a family that watches together?
How to approach it
Picture a Friday night: four people, one screen, one remote. Ask what goes wrong before anything starts playing.
How a strong answer opens
“Let me picture a Friday night: four people, one TV, one remote and twenty minutes of scrolling. I'll focus on what goes wrong before anything starts playing.”
Outline of a strong answer
Try answering out loud for a few minutes before you open this.
- Clarify goal: more shared viewing or less time browsing
- Map the evening: deciding, browsing, agreeing, watching
- Pain points: endless browsing, mixed ages, recommendations skewed to one person
- Ideas: group profile, vote from phones, age-safe blended picks
- Prioritize a group-pick mode
- Measure time to start playing and shared sessions per week
Where this question usually goes wrong
Improving recommendations for one profile when the real problem is getting several people with different tastes and ages to agree.
Learn the method
Pick a user and find real pain points in Module 1, Product sense and design.
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